FAQ
How much does shipping cost, and how long does it take?
Shipping costs and delivery times may vary based on location. During the checkout process, you can select your preferred shipping option. We appreciate your patience as each item is printed and packaged only upon order receipt.
Do you ship internationally?
Yes, we ship internationally. Shipping rates and delivery times vary based on the destination. International customers are responsible for any customs duties or taxes imposed by their country.
What happens if my order is lost or damaged?
If you have received a damaged product, we are so sorry for this inconvenience! Here are the steps to follow. Email TeamMKmerch@gmail.com with:
- Your name, contact number
- Order #
- Photos of damaged product
- Explanation of problem
Our team will get back to you ASAP with next steps to get the right item to your door!
Please note: We do not accept returns for buyer's remorse.
How do I return an item?
For general inquiries and questions or for help with your order, please contact us at: TeamMKmerch@gmail.com.
Because we are a small store where every single product is printed upon individual order, we unfortunately can only entertain refunds and exchanges with damaged products, notified to us within 14 days of product arrival to the customer address.
Please note: We do not accept returns for buyer's remorse.
What payment methods do you accept?
We accept all major payment options through our partner at SHOP PAY.
